ACL F.A.Q.

To find more information on the ACL Rules and Regulations please click on the link below

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To find more information on the ACL Players Guide please click on the link below

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To find more information on the ACL Equipment Guidlines please click on the link below

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It is free to create an account at ACL

We have 4 levels of membership - Bronze, Silver,Gold and Platinum. For more information on the different levels please click on the link below.

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*Note that players MUST purchase their ACL membership on or before 02/28/2022 in order to receive their 1,000 bonus points. Anyone purchasing ANY membership after 02/28/2022 will not get the 1,000 bonus points. ALL memberships purchased during the 2021-2022 season will expire on 8/31/2022.

To become a local/free director, you can sign up using the ACL Player App.

Sign into your account, go to my account page, scroll down to Purchase ACL Director Membership Section. You can select free or paid memberships.

*You must have the funds in your ACL Digital Wallet to purchase the paid director membership.

Click the purchase ACL Director Membership red button. You will get a welcome email with links and information about being an ACL DIrector.

Regional and Conference Directors are appointed by our Head of Directors. For more information on this please contact Todd Kisicki at This email address is being protected from spambots. You need JavaScript enabled to view it.

Please inform your director if you have a duplicate account so they can fill out the form. For more information, please contact our National Director

Josh Keck - This email address is being protected from spambots. You need JavaScript enabled to view it.

To update your information on your account you will need to login to the player app - https://app.iplayacl.com. Go to My Account, update the information that is needed, then scroll down and click the red ‘Update Profile’ button

You will need to login to the player app - https://app.iplayacl.com

Click the slide out menu, then click my account menu option. Verify that your current address is correct, update if needed and click update profile.

Once you establish your skill level for the first time, the only people that can change it are ACL State Directors. Please contact your state director to have it changed.

If you do not have a state director, please contact our National Director Dave Weiser. Dave Weiser - This email address is being protected from spambots. You need JavaScript enabled to view it.

You will need to login to the player app - https://app.iplayacl.com

Click the slide out menu, then click my account menu option. Scroll down to the bottom to the section that say 'Upgrade Player Membership'

Go to the players app login and click the RESET PASSWORD. - https://app.iplayacl.com

Enter your email address to receive the reset code. Click the Sent Reset Code button

You will receive an email with a passcode.

Fill in your email address, the Reset Code, and your new password.

Please follow the steps in the link below.

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Scroll down on the page to find your device and follow the instructions provided.

We have taken steps to ensure the security of your ACL account and wallet via implementation of two-factor authentication (2FA).

What is two-factor authentication?

2FA is a security protocol by which a user must prove his/her identity with a verification code in addition to password. The verification code is sent to the user's email and/or phone via text message, so that even if a user's password is compromised, no one can gain access to the user's account without also having access to his/her text messages or email address.

I haven't received my verification code to my email

1. Ensure the email you are checking for the verification code is the email you have listed as your official account email address. If you are in the process of changing that address, the verification code will go to the previous address.
2. Check your Spam and Trash folders.
3. If you still haven't received, request a new verification code from your account page.

I haven't received my verification code to my phone via text message

1. Ensure the phone you are checking for the verification code is the phone number you have listed as your official account phone number. If you are in the process of changing that number, the verification code will go to the previous number saved in your account.
2. If you still haven't received, request a new verification code from your account page.

If you are not receiving emails you have requested from the ACL (password reset codes, account verifications, etc.), please ensure you have added the following to your safe senders list within your email client.

Domains to add:

• Gmail
• Outlook
• Yahoo
  • Open Yahoo Mail and log into your account.
  • Navigate to “Settings” then click “More Settings.”
  • Select “Filters” and hit “Add” to enter the email you’d like to whitelist.
  • Name the filter and add the email address.
  • Select to send all mail to “Inbox.”
  • Save your settings."
• AOL
  • Log in to your AOL account.
  • Open “Contacts” from the left navigation pane.
  • Click the “New Contact” icon and add the email address.
  • Click the “Add Contact” button.

You will need to login to the player app - https://app.iplayacl.com

Click the slide out menu, then click my 'Wallet' menu option.

Click the expansion panel that says ‘Wallet Summary’

You will see your transactions.

We are transitioning to a new payment processing vendor, Payment Labs, to optimize the user experience around the Digital Wallet. This change will result in increased security and more consistent payout timing. (See “Withdraw Money From Digital Wallet” item below for more details.)

Please create your account via the ACL wallet page to begin.

To deposit money into your digital wallet:

1. Sign in to your ACL account and navigate to the Wallet item
2. Click the “Deposits” tab
3. Click to receive and then enter your security code
4. Enter Amount in USD
5. Take the steps in the Payment Labs widget to complete your deposit

You will receive a confirmation email once the payment has been processed.

“Invalid Link” Message
If you receive this message, it just means your session has timed out and you’ll have to log in again.

Questions
For issues with your Payment Labs account, or problems onboarding, please reach out directly to them at This email address is being protected from spambots. You need JavaScript enabled to view it..

If you have questions about your ACL account, you can ask us a question via a support ticket.

There are 2 ways you can search for ACL events.

1. You will need to login to the player app - https://app.iplayacl.com. Then click ACL Events button on the landing page and this will use your devices current location or you can enter in some information to search a specific area.

2. Go to https://iplayacl.com/events. Enter in some information to search a specific area

Also, in the link below you can search your state to find directors near you who run events and get in contact with them. https://iplayacl.com/directors

You will need to login to the player app - https://app.iplayacl.com. Then click Events Registrations button on the landing page, and then choose the type of event you would like to register for. Then click the event on the list and fill out the registration form

To receive a refund from an event please contact the director running the event so they can issue you a refund through the digital wallet.

To book an event at our new headquarters, you can click on the link below, scroll down, and click the ‘BOOK NOW’ button. To book events or multiple courts please email

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To book events or multiple courts please email - This email address is being protected from spambots. You need JavaScript enabled to view it.

During live events, ACL sends updates on matches, locations, and timings via Player App push notifications and text messages. As of Wednesday, January 3, 2024, text messaging will no longer be available in the Player App and all updates will be sent via app push notifications. Please ensure your device is enabled per the below. (Directors, please note: Texts are still enabled for Lite.)

To enable push notifications:

1. Log in to app.iplayacl.com via your phone’s internet browser.
2. Save app.iplayacl.com as an icon to your home screen. (This will create a Progressive Web App or “PWA.” Apple and Android use slightly different methods for this – watch our instructional video for more information if you have trouble.)
3. Open the app from your home screen, log in, and then click "Activate Push Notifications" from the app home page.
4. Select “Allow Notifications".

Video instructions: https://youtu.be/34mCFqxqVkc

Common issues and fixes:

• Issue: I’m getting an error that says “notifications are not supported.”
• Fix: You’ll need to uninstall and reinstall the app. See instructions below.
  • Press and hold the ACL app icon from your home screen and select "uninstall."
  • Follow the setup instructions above to add the PWA to your home screen.
  • Use the new app icon to log in.
  • Activate notifications.

• Issue: I have a Samsung phone and these instructions are not working for me.
• Fix: Some native Samsung phone browsers will not allow for this process. What you’ll need to do is install Chrome as your default browser:
  • On your Android device, open Settings.
  • Tap Apps.
  • Under “General,” tap Default apps.
  • Tap Browser app Chrome.
  • Then proceed with enabling push notifications as delineated above.

• Issue: I don’t have a smartphone and therefore cannot enable push notifications
• Fix: If you don’t have a smartphone, you can view your information by logging in to your account in a browser on any web-enabled device. If you are at an event with no access to the web, please visit the Directors’ table for updates.

For your results on previous tournaments you can go to the ACL website under the player detail tab and search for your name.

A list of all of your events for the current season will show up.

Click on any of the events and it will open up a new page with all of the information.

If you scroll down you will see the results.

Below is a direct link to the ACL standings page.

ACL Standings

* Player Points will appear in standings for those with a Silver Membership or higher.

Please contact Sydney at This email address is being protected from spambots. You need JavaScript enabled to view it. for any questions or concerns regarding the products purchased from the ACL Shop

Please contact Sydney at This email address is being protected from spambots. You need JavaScript enabled to view it. for any questions or concerns regarding the products purchased from the ACL Shop

Please contact Sydney at This email address is being protected from spambots. You need JavaScript enabled to view it. for any questions or concerns regarding the products purchased from the ACL Shop

Want to become an ACL Pro Player? Click on the link below to find out more information on how you can become an ACL Pro

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